Five tools inside

Playjonny Casino and the evening you want to keep small

Play only from 18+, and every Playjonny Casino account carries deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.

Set a deposit limit

Regulated under ALSI-527740 by Anjouan Offshore Finance Authority since 2017.

Five facts

Age, licence, register, helpline, contact

Most players want to know who stands behind the account and who answers when nights get long.

Minimum age18+

LicenceAnjouan Offshore Finance Authority, ALSI-527740

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Before you decide

Small ceilings that keep evenings ordinary

Useful the moment a session starts to feel less like entertainment and more like catching up.

Cap what goes in

A ceiling on what reaches your balance each day, week or month, set before you play rather than after a loss. Switch it on when spare money for the month is already decided.

Loss limit

This one counts what leaves rather than what arrives. Turn it on if a losing run has ever pushed you to chase it back.

How long have I played?

A quiet notice appears after the time you chose, so an evening does not quietly turn into a morning. Choose it if you lose track of the clock.

Time off from the table

A break of your own choosing that holds the account closed while you step back. Reach for it when something in life needs your full attention.

Should I close it properly?

The firmest setting here locks play out entirely. Choose it when a pastime has stopped being one and you want the decision made in advance.

At the settings page

Set your ceiling before you play

Helpful when you have decided on a figure and want it in the account before play.

Email first, then settings

Your email address opens the account, then the profile area holds every setting you can change. Check you are on the responsible gambling section, not payments.

Choose the right cap

Decide whether you are capping money in, money lost with, or time at the screen. Each answers a different worry, so pick the one that matches yours.

Which span suits you?

Daily, weekly or monthly, whichever fits how you actually play. A shorter period gives you more frequent checkpoints, a longer one suits planned spending.

Saved and holding

Look at the summary line before you leave the page, so the figure is confirmed and stored. Once saved, it sits in your account and applies from then on.

When it feels too heavy

Someone to talk to today, at no cost

Useful on the day play stops feeling light and you want a person rather than a screen.

National Gambling Helpline

A free phone and online service that answers at any hour, every day of the year, for players and for the people close to them. Calls are confidential, and counselling can be arranged by chat or email. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings across the country, in person or online, where people who gamble and their families talk openly with others in the same place, without being judged. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, with advice on repayments and pressure from creditors; available by phone on weekdays during business hours for players and relatives alike. ndh.org.au

A pause, a closure, a national register

Can I stop for a week? A cooling-off period parks your account for a stretch of hours or days without shutting it for good. You ask for it from your profile in the account, and during that window play stays closed to you. When it ends, access returns by itself.

When days are not enough. Self-exclusion closes the account for a long stretch and is not lifted early, however you feel a day later. You switch it on inside the account and the door stays shut for the period you choose. Plan it as a promise to yourself.

Join BetStop. BetStop is the national register run by the Australian Government, covering licensed online and phone wagering providers. Registration lasts at least three months and can run up to a lifetime; it is done online from home, and a support person may be named. betstop.gov.au

Keeping players under 18 out, and families close

Keep the account adult-only. Registration asks for a date of birth, and play is reserved for 18+. Identity documents are reviewed before the first withdrawal, so an underage attempt does not slip through.

The shared laptop in the lounge. A relative who shares a computer or phone can install blocking software that filters gambling sites, without naming any brand. This keeps a child from stumbling into games on a family device.

Talk first, then call. When you worry about someone close, start with a plain conversation rather than an accusation. The National Gambling Helpline also takes calls from relatives and offers free counselling and local services.

When an evening out starts to cost more than money

Catching these early is easier than catching them late, because a habit is lighter before it settles. A limit set now, or a short break, is the simplest first step, and it costs nothing to arrange.

These are the moments players describe to us most often, and any one of them is worth a pause.

Chasing a loss with a bigger deposit
Spending money meant for bills
Hiding how much you play
Thinking about play during work
Borrowing to keep going
Feeling flat when you cannot play
Playing past the time you planned

When you need clarity

Ask before you set a ceiling

Playjonny Casino would rather you understand each choice before you make it.

Can I end a self-exclusion early if I change my mind?+

No. The exclusion stays in place for the whole period you chose, and nothing inside the casino shortens it. Only after that period ends can you ask us to reopen access. That firmness is the point of it.

How do I support a relative who plays a bit too much?+

The National Gambling Helpline advises relatives as well as players, so you can call 1800 858 858 and talk it through for free. Counsellors help you raise the subject without a fight. Gamblers Anonymous Australia also runs peer meetings across the country.

What does a short pause change in my account, and when can I play again?+

A cooling-off period locks your play for the stretch you pick, then reopens by itself with no call needed. Your balance stays where it is while you are paused. You can request the pause through live chat, email or phone at any hour.

Why do you check that I am 18 before I can play?+

Because 18 is the legal age for gambling here, and we verify it before real-money play begins. The check usually needs proof of identity, proof of address and a photo of the payment card you used. Accounts found to belong to anyone younger are closed.

How do I close my Playjonny Casino account for good?+

Write to [email protected] from your registered address and ask for permanent closure. Our team confirms the change and your account stops opening for play. If gambling has become a strain, ask about self-exclusion in the same message.